Double authentication (2FA)
Each sensitive connection and each transfer above a threshold requires double validation: app code + biometrics or hardware key.
Security
A bank is first and foremost
a promise of caution.
Our role: to protect your money and your data. Here's how, concretely, without empty formulas.
Native biometrics
Face ID, Touch ID and Android fingerprint are supported. The biometric data remains on your phone — never on our servers.
End-to-end encryption
Communications use TLS 1.3. Sensitive data is AES-256 encrypted at rest, with key rotation.
Instant crash
Stolen card, lost phone: one press is enough to suspend cards and access. Can be reactivated just as quickly, without calling anyone.
Suspicious activity detection
Real-time statistical models. Any unusual behavior triggers a check, followed by a contactable human.
Single-use virtual cards
For your online payments: an ephemeral number, disposable after use, which never reveals your real card.
In case of fraud
Four steps, not one more.
Fraud is always unpleasant. We are committed to a clear, traceable and time-bound protocol.
01
Block the card
From the app, Cards tab → Block. Immediate effect.
02
Report the operation
From the operation itself, “Dispute” button. A human takes over within 30 minutes.
03
Create the folder
We support you with the declaration: police, certificate, letters.
04
Refund
Within 10 working days, in accordance with PSD2, excluding gross negligence on your part.
Deposit protection
Until 100 000 € for eligible deposits with a member institution.
In France, the FGDR deposit guarantee covers eligible deposits in member establishments, up to €100,000 per depositor and per establishment.
To find out the protection applicable to your account, identify the establishment that holds your funds in your contractual documents. You can check its authorization on the REGAFI register and its coverage on the FGDR website.
Quiet, default.
Enable two-factor authentication when opening the account.
Open an account →